Privacy Policy
Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the legal notice (Imprint) of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the privacy policy under “Right to Restriction of Processing.”
Transfer of Data
We transfer your personal data to companies affiliated with us insofar as this is permissible under the applicable legal bases and serves the fulfillment of the contract.
As part of contract fulfillment, your data is processed by customer service and accounting of the following affiliated company:
Cyan AcquiCo GmbH
Wittener Str. 45
44789 Bochum
Germany
Analysis Tools and Third-Party Tools
When visiting this website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools. Detailed information on these tools and your options to object can be found in the following privacy policy.
2. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information About the Responsible Party
The responsible party for data processing on this website is:
Cyan AcquiCo GmbH
Wittener Str. 45
44789 Bochum
Germany
Phone: +49 (0) 2324 43950
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Statutory Data Protection Officer
We have appointed a data protection officer for our company.
PROLIANCE GmbH
https://www.datenschutzexperte.de
Leopoldstr. 21
80802 Munich
Germany
Email: [email protected]
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. An informal notification by email to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a common, machine-readable format, and to have it transmitted to yourself or to a third party. If you request the direct transfer of data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser address line changes from “http://” to “https://” and by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted Payment Transactions on This Website
If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after concluding a paid contract, this data is required for payment processing.
Payment transactions using common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. With encrypted communication, your payment data transmitted to us cannot be read by third parties.
Information, Deletion, and Correction
Within the scope of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as, if applicable, a right to correction or deletion of this data. For this purpose and for further questions regarding personal data, you can contact us at any time at the address provided in the legal notice.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:
If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of processing instead of deletion.
If we no longer need your personal data, but you need it to assert, exercise, or defend legal claims, you have the right to request restriction of processing instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing of your personal data.
If the processing of your personal data has been restricted, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
3. Data Collection on This Website
Cookies
Our websites use so-called “cookies.” Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or automatic deletion by your web browser occurs.
In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. shopping cart function or video display). Other cookies are used to evaluate user behavior or display advertising.
Cookies are stored on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services.
You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
If cookies from third-party companies or for analysis purposes are used, we will inform you separately about this in this privacy policy. You can object to the use of these cookies at any time.
Matomo Analytics
We use Matomo Analytics on this website, a web analytics solution for the statistical analysis of the use of our website. Matomo enables us, for example, to analyse which pages are accessed and how frequently, how visitors reach our website and how our website is used. This information helps us to analyse and continuously improve our online offering.
Matomo is operated within our own WordPress installation. The data collected as part of the web analysis is stored within our WordPress installation and is not transferred to Matomo or other external analytics providers for analysis purposes.
Visitors’ IP addresses are anonymised so that they cannot be directly attributed to individual persons.
The processing is based on Art. 6(1)(f) GDPR, reflecting our legitimate interest in the statistical analysis and optimisation of our website, provided that Matomo is used without cookies or comparable technologies requiring consent. Where consent is required for the configuration used, processing is based on Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time with effect for the future.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, server log files must be collected.
Contact by Contact Form, Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.
The data you send to us via contact inquiries remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Registration on This Website
You can register on this website to use additional functions on the site. The data entered for this purpose is used only for the purpose of using the respective offer or service for which you registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
For important changes, such as changes to the scope of services or technically necessary changes, we use the email address provided during registration to inform you in this way.
The processing of the data entered during registration is carried out for the purpose of implementing the user relationship established by the registration and, if applicable, for initiating further contracts (Art. 6(1)(b) GDPR).
The data collected during registration is stored by us as long as you are registered on this website and is then deleted. Statutory retention periods remain unaffected.
How Do We Protect Your Personal Data?
Your personal data is transmitted securely using encryption when placing an order and when registering for your personal account. We use the SSL (Secure Socket Layer) encryption system. This means that your data cannot be read by third parties. We secure our website and other systems through technical and organizational measures against loss, destruction, access, alteration, and dissemination of your data by unauthorized persons. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.
When using the Sofortüberweisung payment method, your data is transmitted via an SSL-encrypted connection. Using your PIN and TAN, you authorize your transfer, which can then be executed by your bank. PIN and TAN are not stored by us. Your bank statement data is also not stored by us, but is transmitted directly and encrypted from the transfer form to the bank by the provider.
What Rights Do I Have?
Under the German Federal Data Protection Act, you have, among other rights, the right to free information about your stored data and, if applicable, the right to correction, blocking, or deletion of data. If you have questions about the collection, processing, or use of personal data, or about information, correction, blocking, or deletion of data, simply contact us using the contact details provided at the end of this notice.
Rights of Data Subjects
You have the right to free information about the data stored about you, as well as, if applicable, the right to correction, restriction of processing, data portability, or deletion of this data.
If you have questions about the collection, processing, or use of your personal data, or about information, correction, blocking, or deletion of data, as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Cyan AcquiCo GmbH
Wittener Str. 45
44789 Bochum
Germany
Phone: +49 (0) 2324 43950
Fax: +49 (0) 2324 4395 200
Managing Directors: Morten Severon, Manuel Schäfer
Commercial Register: HRB 31670, Essen
Last updated: 16 June 2025